Personalized Step Stools & Childrens Gifts from ItsJust4Me.com |
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FAQ
Product Delivery Times
| Product Type |
Manufacturing / Processing |
Shipping |
| Personalized CDs |
2-3 Days |
3-4 Days |
| Personalized Books |
2-3 Days |
3-4 Days |
| Personalized Step Stools |
4-5 Weeks |
3-4 Days |
| Personalized Name Boards |
3-5 Weeks |
3-4 Days |
| Personalized Coat Racks |
3-5 Weeks |
3-4 Days |
| Personalized Clocks |
5-7 Days |
3-4 Days |
| Personalized Name Trains |
2-5 Days |
3-4 Days |
Return Policy
Due to the nature of personalized products, it is not possible for us to accept returns. We stand behind the quality of our products, if any product is not as described, or has a manufacturing defect, we will gladly work with the customer to replace the product. Customers must contact us to report a damaged product, and damaged products must be returned within 10 business days of receipt.
Personalized CDs
How soon will my order arrive?Your order will
be processed within three business days. It will be shipped via USPS Priority
Mail. USPS estimates an average of 2-3 days. You should receive your CDs within
7-10 days of placing your order.
I can't find my child's name. What should I
do?First, try searching the entire list. The name you are
looking for may be under a different spelling. There are many different ways to
spell Kaitlin, for example. It might be listed as Caitlin, Kaitlyn, Katelyn,
etc. You can modify the spelling of any of the names. If you are unable to find
your child's name, you can submit a "request for consideration" for our next CD
project by emailing: [email protected]
I found the correct spelling, but the pronunciation is wrong.
Now what?Listen to the sound clips for the other spellings.
Remember, you can always change the spelling. One example is the pronunciation
"mad-uh-LYNN". It's on our lists as "Madelyn", but you may spell that
pronunciation "Madeleine".
When will you add new CDs?We are continually
working to expand our product line. We have a history of adding at least one new
CD each year. Feel free to visit the site often to see what's new!
Why can't you make a custom CD for my child's unique
name?The CDs were made with the actual character actors from each brand. It takes
a massive amount of time and a huge financial investment. Each of the names we have
available were recorded live in the studio to record each new product. We do
try and add new names with each new CD, but it's just not possible to have every
name imaginable recorded with every actor. Have you thought about using one of
our nicknames or a middle name?
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